Contact Us


Winmalee Neighbourhood Centre Inc.

62 White Cross Road


Phone: 02 4754 4050

Fax: 02 4754 4607


Opening hours:

Monday to Friday

8:30am – 4:00pm

Online Enquiry

* Required fields

Winmalee Neighbourhood Centre is on Aboriginal land and acknowledges the Traditional Owners of that land, the Darug and Gundungurra peoples.

Winmalee Neighbourhood Centre provides assistance to the community via several programs:


 Emergency Relief  No Interest Loan Scheme (NILS) Financial Counselling
Affordable CounsellingCommunity Support Kitchen

Winmalee Community Food Cupboard

Emergency Relief

Winmalee Neighbourhood Centre provides support to the community for utility accounts, the Winmalee Food Cupboard, fresh bread, fruit and vegetables on Monday, Wednesday and Friday through Secondbite, counselling/financial counselling, No Interest Loans and our free Monday Community Lunch in Springwood.

Assistance is also available from BMFSS at Katoomba for utility accounts and fresh fruit, vegetables and bread through the Winmalee Community Food Cupboard.


Financial Assistance

  • Assistance is available at Winmalee Neighbourhood Centre for -
    • EAPA  for Electricity/Gas accounts.
    • Sydney Water accounts.
    • Vouchers for Telstra accounts.
    • Wesley Food Vouchers

Appointments are available on Tuesday and Thursday 9am – 3pm.

Drop in to 62 White Cross Road or call 4754 4050 to make an appointment.


No Interest Loan Scheme (NILS)

About NILS – a short history

NILS is an interest free loan scheme initiated by Good Shepherd Youth and Family Service in Victoria. NILS is designed to assist low income and disadvantaged people access credit without the burden of interest charges or hidden fees.

NILS was introduced to the Blue Mountains by the Winmalee Neighbourhood Centre in 1998 and is now available throughout the Blue Mountains  in four locations.

Over the last 10 years funding for the Blue Mountains schemes has been generously provided by:

  • Private donations
  • The Mercy Foundation
  • The Ian Potter Foundation
  • Sydney Water
  • Blue Mountains City Council
  • National Australia Bank (NAB)

From 2009-10, administrative funding has been received from the NSW Government through Fair Trading.


Who is eligible to access a loan from Winmalee NILS?

People living on low incomes are eligible to participate in NILS. An indication of low income might be the possession of a Health Care Card or being in receipt of support through Centrelink.

The loan applicant should have lived within the are for 3-6 months. There are no post code restrictions, however you closest provider may be easier to make an appointment with.

You must also show a willingness and capacity to repay the loan, and loans are now available for up to $1,500 


How can I apply for a loan at Winmalee?

To receive a loan information pack contact us via -


For more information about the No Interest Loans Scheme please contact the scheme nearest to you or phone the NSW NILS 1800 Freecall Service on 1800 509 994


Blackheath Area Neighbourhood Centre  02 4787 7770

Lower Mountains Neighbourhood Centre 02 4754 4050

Mid Mountains Neighbourhood Centre  02 4759 2592

Winmalee Neighbourhood Centre  02 4754 4050


Financial Counselling

Wesley Financial Counselling is available at Winmalee Neightbourhood Centre. It provides free, independent and confidential face-to-face counselling in a friendly and informal environment. If you are in financial stress, or would like to manage your money more effectively, ring Winmalee Neighbourhood Centre to find out more.


Affordable Counselling

Do you want a way to:

  • move forward and change the way you see yourself,
  • learn how to create a balanced life,
  • overcome worry and create better relationships,
  • achieve your goals to make a positive difference for yourself.

Tracy is a counsellor who works closely with her clients to deal with problems they may be facing. You will be provided with all the support you require to assist you to fully understand the issues and concerns you may have. A one hour session will cost $50 (reduced rates can be negotiated depending on your circumstances). Ring WNC for more details.


Community Support Kitchen

For a gold coin donation The Community Support Kitchen provides a weekly 2 course nutritious lunch every Monday 11am - 12:30pm (tea and coffee available from 10am) at Springwood Baptist Church, 333 Macquarie Rd, Springwood. Everyone is welcome to attend and the lunch is a great way to meet people and connect with other services who may be able to assist you. The Church is just a short walk from Springwood Station and near local bus stops.


This project is a partnership between Winmalee Neighbourhood Centre and Rotary Club Springwood, the Springwood Baptist Church. Community supporters are La Montagna Cafe, and Donut King Winmalee.


Winmalee Community Food Cupboard

The Centre at present operates a food cupboard which has a limited supply of shelf products available for fortnightly access by low income residents. Coles Winmalee provide fresh fruit, vegetables and bread to the Centre on Monday, Wednesday and Friday each week via the Secondbite Program.

To download a weekly PDF of the items available, visit the Winmalee Community Food Cupboard section on this site's home page. 

Work Development Orders-now at Winmalee

Work and Development Orders (WDOs) are a way to help people who can't pay their fines. WDOs allow customers to clear their fines through unpaid work, courses and treatment programs with approved WDO sponsors. WDOs can help clients get their driver licence back and make a fresh start.

The WDO scheme delivers real change and community benefit.

The WDO scheme helps people who:

  • have a mental illness
  • have an intellectual disability or cognitive impairment
  • have a serious addiction to drugs, alcohol or volatile substances
  • are homeless
  • are in acute economic hardship.

Winmalee Neighbourhood Centre is now a WDO sponsor. Through our suite of emergency relief support programs that assist the community we hope this will alleviate some of the ongoing financial issues many face. The circumstances and needs of disadvantaged families and individuals in the community are a priority issue for the Centre as we have seen extreme economic and social changes which have placed many families under severe economic and emotional stress. These changes are contributing to an increase in poverty and inequality amongst many families and individuals.

 If you have a fine that you cannot pay and meet the following categories phone the Centre for an appointment .