Contact Us


Winmalee Neighbourhood Centre Inc.

62 White Cross Road


Phone: 02 4754 4050

Fax: 02 4754 4607


Opening hours:

Monday to Friday

8:30am – 4:00pm

Online Enquiry

* Required fields

Winmalee Neighbourhood Centre is on Aboriginal land and acknowledges the Traditional Owners of that land, the Darug and Gundungurra peoples.

Winmalee Neighbourhood Centre provides assistance to the community via several programs:


 Emergency Relief  No Interest Loan Scheme (NILS) Financial Counselling
Affordable CounsellingCommunity Support Kitchen

Winmalee Community Food Cupboard

Emergency Relief-Support with Dignity

Winmalee Neighbourhood Centre provides support to the community for utility accounts, Telstra vouchers, the Winmalee Food Cupboard, Winmalee Fresh Food Project-free fresh bread, fruit and vegetables 5 days per week supported by Secondbite, referrals to counselling/financial counselling, No Interest Loans and our gold coin Monday Community Lunch in Springwood.

Fresh Food Outreach Project

Our Outreach Fresh Food Project delivers to Thrive Family Services Katoomba on Monday, Wednesday and Fridays. Delivery to Springwood Neighbourhood Centre is Thursdays, Aboriginal  Cultural  & Resource Centre-Koori Play Group Mondays (Greenwood Education Centre Dora Street Katoomba), Blackheath Neighbourhood Centre Wednesdays, Pinaroo OOSH Mondays, Wednesdays and Fridays and Rainbow Preschool Mondays, Wednesdays and Fridays. The project also delivers to Foodbank Tuesdays and Thursdays Glendenning.

To assist people with their immediate crisis situation through a grant from Dept. Social Services the Centre can now provide Wood Vouchers, Coles Food Vouchers, Woolworths Vouchers, KMart Vouchers, Food packages (to suit dietary requirements), and water supply and cartage for those on tank water. This funding is meeting a huge gap in our ER programs.

Voucher Outreach Project

To ensure people do not have to travel long distances for assistance we now provide outreach for these items at: Thrive Family Services Katoomba and Lithgow, Bligh Park Community Centre, Blackheath Neighbourhood Centre, The Women's Cottage Richmond and Lower Mountains Neighbourhood Centre.

Financial Assistance-Wood vouchers are no available

  • Assistance is available at Winmalee Neighbourhood Centre for -
    • EAPA  for Electricity/Gas accounts.
    • Sydney Water accounts.
    • Vouchers for Telstra accounts.
    • Wood vouchers
    • Water for those on tank
    • Food packs
    • Winmalee Food Vouchers-Coles, Woolworths, KMart-voucher appointments are made to suit the persons circumstances.

Appointments are available on from 9am Tuesdays and Wednesdays for EAPA/Telstra or Water.

Appointments for vouchers: Please ring the Centre and we will make an appointment with you.

Drop in to 62 White Cross Road or call 4754 4050 to make an appointment.


No Interest Loan Scheme (NILS)

About NILS – a short history

NILS is an interest free loan scheme initiated by Good Shepherd Youth and Family Service in Victoria. NILS is designed to assist low income and disadvantaged people access credit without the burden of interest charges or hidden fees.

NILS was introduced to the Blue Mountains by the Winmalee Neighbourhood Centre in 1998 and is now available throughout the Blue Mountains  in four locations.

Over the last 10 years funding for the Blue Mountains schemes has been generously provided by:

  • Private donations
  • The Mercy Foundation
  • The Ian Potter Foundation
  • Sydney Water
  • Blue Mountains City Council
  • National Australia Bank (NAB)

From 2009-19, administrative funding and the NILS 1800 NSWhas been received from the NSW Government through Fair Trading.


Who is eligible to access a loan from Winmalee NILS?

People living on low incomes are eligible to participate in NILS. An indication of low income might be the possession of a Health Care Card or being in receipt of support through Centrelink.

The loan applicant should have lived within the are for 3-6 months. There are no post code restrictions, however you closest provider may be easier to make an appointment with. The average amount that can be applied for when on New Start is $500.

You must also show a willingness and capacity to repay the loan, and loans are now available for up to $1,500 


How can I apply for a loan at Winmalee?

To receive a loan information pack contact us via -


For more information about the No Interest Loans Scheme please contact the scheme nearest to you or phone the NSW NILS 1800 Freecall Service on 1800 509 994


Blackheath Area Neighbourhood Centre  02 4787 7770

Lower Mountains Neighbourhood Centre 02 4754 4050

Mid Mountains Neighbourhood Centre  02 4759 2592

Winmalee Neighbourhood Centre  02 4754 4050


Financial Counselling

Wesley Financial Counselling is available at Winmalee Neightbourhood Centre. It provides free, independent and confidential face-to-face counselling in a friendly and informal environment. If you are in financial stress, or would like to manage your money more effectively, ring Winmalee Neighbourhood Centre to find out more.


Affordable Counselling

The Centre refers people to a local physiologist in Springwood (Debbie Deasy) who, if the person presents with a doctors referral form can claim a Medicare rebate.


Community Support Kitchen

For a gold coin donation The Community Support Kitchen provides a weekly 2 course nutritious lunch every Monday 11am - 12:30pm (tea and coffee available from 10am) at Springwood Baptist Church, 333 Macquarie Rd, Springwood. Everyone is welcome to attend and the lunch is a great way to meet people and connect with other services who may be able to assist you. The Church is just a short walk from Springwood Station and near local bus stops.

This project is a partnership between Winmalee Neighbourhood Centre and Rotary Club Springwood, the Springwood Baptist Church. Community supporters are La Montagna Cafe, and Donut King Winmalee.


Winmalee Community Food Cupboard

The Centre at present operates a food cupboard which has a limited supply of shelf products available for fortnightly access by low income residents or those holding a concession benefit card. Coles Winmalee provide fresh fruit, vegetables and bread to the Centre on Monday, Wednesday and Friday each week via the Secondbite Program.

To download a weekly PDF of the items available, visit the Winmalee Community Food Cupboard section on this site's home page. 

Work Development Orders-now at Winmalee

Work and Development Orders (WDOs) are a way to help people who can't pay their fines. WDOs allow customers to clear their fines through unpaid work, courses and treatment programs with approved WDO sponsors. WDOs can help clients get their driver licence back and make a fresh start.

The WDO scheme delivers real change and community benefit.

The WDO scheme helps people who:

  • have a mental illness
  • have an intellectual disability or cognitive impairment
  • have a serious addiction to drugs, alcohol or volatile substances
  • are homeless
  • are in acute economic hardship.

Winmalee Neighbourhood Centre is now a WDO sponsor. Through our suite of emergency relief support programs that assist the community we hope this will alleviate some of the ongoing financial issues many face. The circumstances and needs of disadvantaged families and individuals in the community are a priority issue for the Centre as we have seen extreme economic and social changes which have placed many families under severe economic and emotional stress. These changes are contributing to an increase in poverty and inequality amongst many families and individuals.

 If you have a fine that you cannot pay and meet the following categories phone the Centre for an appointment .