Contact Us


Winmalee Neighbourhood Centre Inc.

62 White Cross Road


Phone: 02 4754 4050


Opening hours:

Monday to Thursday

8:30am – 4:00pm


8:30am – 1:30pm

Online Enquiry

* Required fields

Winmalee Neighbourhood Centre Recovery- Support with Dignity

The Centre is supporting the flood areas of the Hawkesbury and Blue Mountains. Having been through our own disasters over many years we know it is a long process, especially when flood affected have once again been impacted in less than 11 months.

We will be assisting with: utility bills, food packs, vouchers for fuel, Bunnings, Food, Clothing, Linen, along with other resources identified by community. 

If you can help with the recovery please phone the Centre or go to our donation page-thank you.

Hawkesbury City Council Flood Recovery Information 



Recovery Centres have an extensive range of government and non-government services to help.

Events:  A community dinner with Dr Rob Gordon at Berambing on Wednesday evening.  If you would like to come you are welcome but you need to let me know asap as I need to confirm numbers Monday afternoon.  Invite that went to community as attached.  We have around 35 attendees from the community at this stage so should be a worthwhile evening.  Also, the food at the Retreat is apparently delicious 😊

Wednesday 19 April

From 6.00pm for a 6.30pm start

At Chapel Hill Retreat

36 Berambing Crest Berambing

CRED Community workshop for the Resilience Plan is on Thursday night in Windsor 

Windsor RSL 36 Argyle St South Windsor

DATE: Thursday 20 April 2023

TIME: 6pm to 7:30pm

Hawkesbury Community Hubs - Connecting the Community!

Links to activities-


Community Hubs There is always a range of services that can help!

Come in and see what is available. 

  • For Health and Wellbeing Support and Activities including exercise, art and craft groups and children’s groups.
  • To reconnect with your friends, neighbours and community.
  • Support to access Financial and Practical Assistance from a range of disaster recovery and other services.
  • To access community computers, internet and printing support.
  • To get help with planning for emergencies.
  • To talk about and access support with ideas for community projects or activities
  • To volunteer or find out more about volunteer opportunities. Operating across the Hawkesbury again from February



Where else to get help:

For detailed information on Recovery Support 

 Mental Health Support 24hours/7 days you can call: Lifeline on 13 11 14 or Beyond Blue on 1300 224 636 or the NSW Mental Health Line on 1800 011 511.

  • If your home or belongings have been damaged, you can call Disaster Customer Care at Service NSW on 13 77 88
  • If you have a small business you can call the Business Concierge at Service NSW on 13 77 88 or Rural Assistance Authority on 1800 678 593 or visit If you are a primary producer needing assistance you can call Rural Assistance Authority on 1800 678 593 or visit.
  • For assistance from Telstra with diversions, data and reconnection support, call 1800 888 888
  • For assistance with stock and the care of animals phone the Agricultural and Animal Services Hotline on 1800 814 647. The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods.
  • For help with Insurance if you are not sure of your insurance details or have general inquiries about the claims process you can call the Insurance Council of Australia’s Disaster Hotline on 1800 734 621.

Hawkesbury City Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.

For the most up to date information on the flood situation, please  to be directed to the NSW SES website to be directed to Council's Disaster and Emergency Dashboard or information on local Road & Ferry Closures, Weather Warnings & Radar, River Heights and how to Prepare for Flood.

Donations - Official donation channel open – storms and flooding: GIVIT

To help people affected by the severe storms and flooding across New South Wales, generous Australians are encouraged to donate money, items, skills and services online at to donate.

Donations for the Severe Storms and Flooding fund on GIVIT can be directed to the Hawkesbury specifically by selecting DONATE FUNDS and typing Hawkesbury in the Comments section when making a donation OR by selecting DONATE FUNDS and selecting to directly FUND items requested in the Hawkesbury area.

You can also register goods you would like to donate by selecting DONATE ITEMS.

New information will be added to this page as it comes to hand.

Bushfire & Flood Recovery Information 2024

Winmalee Neighbourhood Centre is open and assisting people who have been disaster affected by bushfire/floods and COVID, which are all impacting our communities. We cover Blue Mountains, Hawkesbury, Lithgow and Central West.

If you need support please call us as we have a range of services to help you back on your feet including: fuel vouchers, food, KMart, nursery, electricity, water, gas and more. We are available to give that hand up that can just be the relief a person requires.

Make a plan for your animals today

Emergencies such as floods or bushfires can happen quickly.

Planning how to take care of your animals before an emergency helps to keep everyone safe.

Let's Get Ready and Make an Animal Emergency Plan

Emergency Information

  • In a life threatening emergency dial 000 (triple zero) immediately




Local Recovery Support Services

 Peppercorn Recovery Support Service(External link) - Peppercorn RSS provide a range of Flood Recovery Support services including information, emotional support, support to coordinate services and assistance to connect with other services.  (02) 4587 0225 or 02 4587 0222 link)(External link)(External link)

 Winmalee Neighbourhood Centre Disaster Recovery(External link) - Providing practical and financial assistance (includes vouchers, assistance with utilities and No Interest Loans).  

(02) 4754 4050 link)

 Salvos National Recovery Services(External link) - Assistance with spiritual, practical needs and goods. Phone: 1300 662 217. Money Care Financial advisors are able to support you if you are struggling financially. This link (External link)will allow you to find that support. (External link)If you need immediate emergency relief, please call the Salvos Assessment Line (SAL) on 1300 371 288

 Department of Primary Industries (DPI)(External link) - DPI Recovery Support for Primary Producers.  0448 077 684 link)

 Catholic Care Social Services(External link) - Providing community-based services and emergency support.  (02) 8843 2545 link)

 Hawkesbury Landcare Network(External link) - Providing support to affected properties including advice on post-disaster land management and conservation.  Katherine 0410616139 link)

 NSW Health Bushfire and COVID 19 Trauma Recovery Team(External link) - Supporting your emotional wellbeing.  Ross Jamieson 0429 011 134 link)

 Rural Mental Health Coordinator NBMLHD RAMHP(External link) - Information, support and referral for mental health and wellbeing.  Sonia 0448 125 676 link) In an emergency, please call 000 or the Mental Health Line on 1800 011 511

 Step By Step Wellbeing Services(External link) - Wellbeing Counsellor Nicole 0490 670 682. Providing practical, emotional and holistic support for the whole family. link)

 Nepean Blue Mountains Primary Health Network(External link) - Psychological Therapy Services: Up to 10 free sessions with a professional are available for people affected by disasters. Talk to your GP or visit

Resilience & Recovery Agencies & Grants

 Local Land Services Grants and Funding(External link) - Funding is available to landholders, local government and other groups to carry out projects that align with the Greater Sydney Local Strategic Plan(External link) and funder priorities.  (02) 4724 2100.

 NSW Government Grants & Subsidies (External link)- The NSW Rural Assistance Authority (the RAA) administers financial assistance programs including transport subsidies for natural disasters to primary producers on behalf of both the NSW and Australian Governments.

 NSW Government Disaster Relief and Support (External link)- If you have been impacted by a natural disaster, you may be eligible for Disaster relief assistance and support from the NSW Government.

 National Recovery and Resilience Agency (External link)- find recovery support and services near you.

 Rural Aid Financial Assistance Farmer Registration(External link) - Rural Aid is proud of its support of farmers and rural communities suffering the effects of drought, flood, fire or natural disaster.

 Services Australia(External link) - view top payments and financial support available through Services Australia.